Servicing all over Australia for over 3 decades
Before we can dispatch our technician, we may need to collect certain personal information, including your name, address, phone number, and email address.
The personal information we collect is recorded within our internal systems and is primarily used to contact you and for marketing purposes.
We may disclose your personal information as required by law or to promote our products and services directly to you. Rest assured, we do not share your personal information with third parties beyond these circumstances.
You have the right to request access to the personal information we hold about you, subject to certain conditions outlined in the Privacy Act 1988 (Cth). There may be an administrative fee for providing this information. In specific situations, we may decline your request, as permitted by the Privacy Act.
If you believe any information we hold about you is inaccurate, outdated, incomplete, or misleading, please contact us via email. We depend on our customers to notify us of any changes to their personal information. We will address any requests within a reasonable timeframe and work promptly to correct any inaccuracies.
If you believe we have violated the Australian Privacy Principles and wish to lodge a complaint, please contact us at help@emergencyfloodresponse.com.au.
If you wish to unsubscribe from our email database or opt out of further communications, please contact us at help@waterextractionteam.com.au.
We are dedicated to ensuring that the information you provide is secure and protected from unauthorised access by third parties.
Rest easy, knowing we’re here to protect your privacy every step of the way. We’re always happy to help with any concerns or questions. Your trust means the world to us.
For any questions or to provide notice, please contact us at: